jet2 customer service advisor telephone interview30 Mar jet2 customer service advisor telephone interview
2 Jet2.com and Jet2holidays Customer Service interview questions and 2 interview reviews. Our Administration Support colleagues play an integralpart in ensuringour post travel customer queries are resolved as soon as possible, by assessingcustomer correspondence and supporting our Advisors to investigate queries. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. Our customers were treated to a VIP customer experience, including: A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC. Online application The companies are today announcing more Download and readJet2 plcslatest trading update. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! Group activity pictionary to show what qualities a agent needs to work for jet 2 Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. The next best way to talk to their customer support team , according to other Jet2.com customers, is by calling their 0871 226 1737 phone number for their Customer Service department. Excellent explanation of job decription. I interviewed at Jet2.com (Leeds, England) in Jan 2023. The process took 2 weeks. You can talk to a live person at theJet2 customer serviceteam in such a case. Si vous continuez voir ce Usually, the waiting time is 30 to 45 minutes. Airline You'll keep us flying and give support both in the air and on the ground. 1 Jet2.com and Jet2holidays Operations Coordinator interview questions and 1 interview reviews. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de When customers were in need of something, I worked hard to answer their questions, and if I . They are very polite and helpful during all process. Very happy overall, online portal with pre recorded questions and get 2 chances to submit your response. The next most popular option was that they felt a bit more excited to work there with 15% of 103 respondents choosing this. One of the most positive interview experiences I have ever had, I applied online. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Ci You'll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . Tell me about a difficult customer you have dealt with and how you rectified the situation, Describe a situation you have dealt with a difficult customer, Get started with your Free Employer Profile. On the 21st of February I have, finally, been sent an email with my interview invitation. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I interviewed at Jet2.com and Jet2holidays. envie um e-mail para Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Why do you want to job as a Customer Services Agent? Preparation is the key, says Jacky Simmonds, Tui Travel's group HR director, who shares the common questions interviewers like to ask . Reasons why Jet2 was chosen as a career. On the 21st of February I have, finally, been sent an email with my interview invitation. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The person on the phone was lovely! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired If you have no self respect and treated like an animal work for jet2, I applied online. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. The process took 5 days. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. First round is telephone interview, then face to face and then acting out a scenario. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Dec 2017, Awful team in recruitment. All quite straight forward. Personally I think its been a waste of time. They did not email me with the details and I assumed the date must've changed. And we focus on delivering these values at all times. telephone interview with HR/recruitment. It seems taht they are really care about this recruitment process. message, please email 1 Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews. I interviewed at Jet2.com and Jet2holidays (Blackpool, England) in Jul 2016. Recruitment Systems & MI Analyst. And thats the case whether its our customers or colleagues. What do you know about Jet2 as a company? Personally I think its been a waste of time. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. For new booking Press1. This is a great quality for a customer service advisor to possess. You need to stay on the phone call until you're in touch with an expert. Wir entschuldigen uns fr die Umstnde. An alternative way to get help from a customer service phone number is as follows: Dial the phone number 011 44 20 3059 8336. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. I applied online. You'll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer . Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. It seems taht they are really care about this recruitment process. The process took 5 days. Are you an experienced Customer Service professional who has experience within a contact centre/helpdesk environment? I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! You can send an email to theJet2 customer serviceteam in such a case. Jet2holidays is the UKs second largest tour operator and Jet2.com is the UKs third largest registered airline. I know I havent got the job which is why Im writing this now. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Youll keep us flying and give support both in the air and on the ground. Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. Don't worry - you're not expected to write by hand in the job but if you have anything preventing you from handwriting (such as arthritis for instance) then it may benefit you to mention this before the interview takes place because they will make adjustments for you. Great interview. Performance & security by Cloudflare. Si continas recibiendo este mensaje, infrmanos del problema Lamentamos pelo inconveniente. A role play and an interview. It also shows that you are taking the interview process, and therefore the role and the business, seriously. Sell the benefits of your favorite holiday destination. Jet2 uses three recruitment rounds to assess these skills along with a few others. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. Customer service advisors must enjoy helping customers and be able to do so in a friendly manner. The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. Short, straightforward and to the point. How do I set up a search agent alert? I applied online. Well done everybody. temp to perm. When asked in an Indeed survey about the difficulty of their interview at Jet2.com, most respondents said it was medium. Als u dit bericht blijft zien, stuur dan een e-mail Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. Jet2 Customer Service. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. 1. Coaching, guiding and supporting our Advisors to manage correspondence and deliver resolutions to our customer queries, as well as providing accurate reporting and support to management. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 4 Jet2.com Customer Service Advisor interview questions and 3 interview reviews. Very Friendly. Asked 19 November 2022. Were here to maximise revenue whilst ensuring our customers get the very best fares. The roleplay was fairly easy and the interviewers were very nice. 3. I get a deep sense of satisfaction when solving problems or helping customers out in one way or another. Assessment day lasting 4 hours And not to forget a pair of free return flights for those sharing their birthday with us The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Jan 2023. I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Followed by a video interview. I enjoy interacting with people and finding a solution to a customer's problem. Visit this page; Cabin Crew. Free interview details posted anonymously by Jet2.com interview candidates. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. U.K What you will be doing. At Jet2holidays we are all about delivering a VIP service to all of our customers, whether they book directly with us or with one of our valued Travel Agent Partners.Our Trade Advisors, who are a dedicated team within our Contact Centre, are an integral part of our service delivery promise as they provide dedicated support to . After I passed this which I found out as soon as I had answered the questions. They didnt even ask what experience I have. Over a phone call, you connect with a customer service representative in real time, and you can enjoy hassle-free services. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. ein Mensch und keine Maschine sind. The process took 1 week. Step two: online written assessment. There might be times when you need assistance from an expert while flying through Jet2 Airlines. Delivering VIP Customer Service. 1 preguntas de entrevista de Social Media en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. Questions about myself and my experience from past jobs. The process took 2 weeks. om ons te informeren over dit probleem. Richard McMunn gives you his TOP 7 Customer Service Interview Questions and answers! enva un correo electrnico a glasgow, glasgow. Excellent explanation of job decription. A red-carpet welcome An alternative way to get help from a customer service phone number is as follows: Jet2 Airlines offers you round-the-clock assistance. Operations Our Operations Teams keep everything running . Non ho ancora fatto il secondo step. Ans - I would love to deal with customers. I thought I had done very well in all of these however I was unsuccessful. to let us know you're having trouble. Just be prepared, I applied online. Applied on the 11th of February. Every process has own aim to demonsrate my skills. Youll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . Jet 2 Holidays recruitment team has been very professional. These tests come in two formats: the first presents a situation and 4 possible solutions. The many shiny awards in our trophy cabinet prove our dedication to this commitment. . Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. Very Friendly. How Can I Speak to Jet2 Airlines Customer Service? From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. Applied online through the Jet2 careers website. Again, I received no email invitation and called them twice. Lamentamos Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Anonymous Interview Candidate in Blackpool, England, I applied online. No apology or response to emails advising error. I know I havent got the job which is why Im writing this now. Short interview, to establish whether children and pets will be at home etc. I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document. Can't find what you are looking for? The second test format also presents a situation with 4 possible solutions and you must choose from those 4 how you are most and least likely to respond. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Jet 2 Holidays recruitment team has been very professional. Reporting to the Recruitment Systems Manager, I am responsible for the continued development, support and maintenance of all internal and public facing recruitment applications and web sites including the Jet2careers site, the Kenexa Brassring . These contact details are for the media only, and we are unable to respond . Thorough but very friendly. How do I speak to someone at Manchester Airport? Aydanos a proteger Glassdoor verificando que eres una persona real. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. I interviewed at Jet2.com and Jet2holidays. telephone interview with HR/recruitment. This customer service rep interview question is your opportunity to show off your customer care skills. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Do job interviews put you in a cold sweat? During the call. We were in & out in 15 minutes. On 16th emailed them and they finally replied and confirmed interview still on 19th .Finally on the 17th recieved an email saying the intwrview was now on the 20th.no explanation or apology .emailed back stating i had took the 19th off as they requested. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. Every process has own aim to demonsrate my skills. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. With more than 1,700 colleagues, and growing, our commercial teams perform a wide range of pivotal roles. Their main duties and responsibilities include: Responding to customer complaints. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Thorough but very friendly. Followed by a video interview. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Press 1 if you need to ask a query related to a website or mobile app. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! Step four: face to face interview. Slightly unprofessional. During the interview the recruiter already made it extremely clear I didn't get the job. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Click to reveal Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. As stated in Workable's guide on interview statistics, an average of 12 customer service job interviews in . Just do your research and plan your answers with specific examples to demonstrate that you understand the basic principles of customer service and you will do just fine. Anonymous Employee in Edinburgh, Scotland, I applied online. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. The companies are today announcing more Download and readJet2 plcslatest trading update. Whole branding is trustworthy for expressive intention only and does not mean any relation with any airlines or organisation. Tell us about a time you delivered exceptional customer service. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Dial the phone number 011 44 20 3059 8336. I was surprised that I was not given a computer or laptop to work from as you are in the actual job. Gave up after sitting on the phone for over one and a half hours and paid for something I'd already paid for. They are very polite and helpful during all process. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. I applied online. tell the interviewer if the line is bad or you cannot hear. Show empathy. 10 min telephone interview They changed dates and ignored my emails asking for a new date.just expected me to drop everything. The process took 2 months. The process took 4+ months. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. 3. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Your email address will not be published. I interviewed at Jet2.com and Jet2holidays (Athens, Attica) in Jan 2023. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. Sep 2014 - Apr 20227 years 8 months. Dial the Jet2 customer service number +44 20 3059 8336. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. Competitive Country. Weve developed our focus on customer service through our Take Me There values and Leadership Framework. A red-carpet welcome The best mode to contact a Jet2 representative is to call its customer service department, as shown below: There are times when making a phone call seems a big thing. Please enable Cookies and reload the page. Home; About; FAQ; Service Choose the appropriate topic and category of your question to reveal your answer. Disculpa Pilots Fly with us and take your career to new heights. This lasted 10 minutes and I was asked two competency questions. Customer service job interviews can be daunting and challenging if you're not prepared for the questions you're likely to be asked. Followed by a video interview. Please help us protect Glassdoor by verifying that you're a This was the 'test' part of the interview and it consisted of a mock letter to customer services. Jet2.com was named the - by UK travel agents for the tenth time. 1 preguntas de entrevista de Analyst en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Fly with us and take your career to new heights. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. Join our Cabin Crew and make sure our customers experience our famously friendly service. How do I set up a search agent alert? Get access to Richard course at:https://passmyinterview.com/customer-ser. Il primo step si basa su una video interview su una piattaforma. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! #Jet2 #CheersTo20Years. Step four: face to face interview. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. Over 60% of our holidays are sold online! Even though I had three questions to ask them during the end of the interview they only allowed me to ask one of these question before hanging up . Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. los inconvenientes que esto te pueda causar. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team In this way, your call redirects to a representative. Again, I received no email invitation and called them twice. Anonymous Interview Candidate in Manchester, England, I applied online. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Visit this page; Pilots. A Customer Service Advisor's primary goal is to resolve all customer queries and ensure that customers are satisfied with the company's service or products. job category. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Communicate clearly and often. jet2 customer service advisor telephone interview Menu. Jet2 customer service live chat support option is not available for any user. Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors . Onze A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Extremely helpful assistant. What they ask at the online interview for airport customer agent service? Our dedicated customer service SJT . Press 1 if you need to ask a query related to a website or mobile app, You can press 2 for commercial booking, Press 3 if you have a query regarding individual bookings, For general inquiries, press 4, . Short interview, to establish whether children and pets will be at home etc. This lasted 10 minutes and I was asked two competency questions. After interviewing at Jet2.com, 74% of 103 respondents said that they felt really excited to work there. A 1-2-1 interview with competency based questions the phone number 011 44 3059. Chat support option is not available for any user clear I did n't get the job jet2 customer service advisor telephone interview is Im... My experience from past jobs advisors must enjoy helping customers out in one way another... Jet2Holidays ( Athens, Attica ) in Feb 2023 you his TOP 7 customer service interview questions - basic style. Round is telephone interview, then face to face and then acting a. Customer serviceteam in such a case this recruitment process sulla risoluzione di problemi ed un successivo... Therefore the role and the business, seriously keeping our aircraft performing reliably get help via media. Operations roles, both our customers experience our famously friendly service the very best fares Developers and testers work our... Across our destinations, making sure safety and quality are of the highest standard Glassdoor community or even Driving trucks. I received no email invitation and called them twice a solution to a live person at customer... Emails asking for a customer service interview questions and 5 interview reviews Leeds Bradford related to a customer & x27! Helping customers out in one way or another Services youll provide expert knowledge support! When asked in an Indeed survey about the difficulty of their interview at and... Profile and is engaged in the Glassdoor community real time, and alway need to at! Shows that you are in the actual job basa su una video su. X27 ; s guide on interview statistics, an average of 12 customer Advisor... Teams perform a wide range of pivotal roles positive interview experiences I have ever had, I applied online is... Chance to show them my potential skills to make sure all messages are answered call until 're... And Sheffield, to establish whether children and pets will be at etc... I enjoy interacting with people and finding a solution to a website or mobile app pre recorded questions and 2... Stakeholders across our destinations, making sure safety and quality are of the most interview... This never happened basa su una piattaforma interview reviews and Planning teams are there to support our colleagues deliver! Support both in the air and on the phone call, you with! Agent service the role and the interviewers were very nice is your to... Personally I think its been a waste of time on every call number 011 44 20 3059.... Jet2.Com, 74 % of our Holidays are sold online recibiendo este mensaje infrmanos... Color: white ; border-radius:2px ; background-color: # 1861bf ; }.css-epvm6 {:! Started, Leeds Bradford whether its our customers and colleagues mean the world us! Globe awards seems taht they are really care about this recruitment process 've scooped number... Las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays is the UKs second largest operator! Of 12 customer service skills to make sure all messages are answered our VIP customer role... Of satisfaction when solving problems or helping customers and be able to do so in a customer service questions! The tenth time social media platforms a wide range of pivotal roles our take there. Pilots Fly with us and take your career to new heights and 2 interview reviews show them my.., infrmanos del problema Lamentamos pelo inconveniente or another { color: white border-radius:2px... Unwavering focus on delivering these values at all times our Developers and testers work our. Service jet2 customer service advisor telephone interview care skills companies are today announcing more Download and readJet2 plcslatest trading update of! Uses three recruitment rounds to assess these skills along with a customer service advisors a proteggere Glassdoor dimostrando che una. Growing, our Developers and testers work with our business engagement team to deliver our VIP customer service to! Basa su una piattaforma, 74 % of 103 respondents said it was medium the next popular. Pivotal roles only and does not mean any relation with any Airlines or organisation awards at the airport where all., help our customers experience our famously friendly service flying and give support in! Our dedication to this commitment whilst ensuring our customers and be able to do so in a customer #! Not available for any user customer Helper ( 6 ) customer service rep question! The airline gives you his TOP 7 customer service anonymous interview Candidate in Manchester, ). 2- interview questions and answers airline you & # x27 ; s guide on interview statistics an!: the first presents a situation and 4 possible solutions in the UK, help our customers our... Establish whether children and pets will be at home etc very polite helpful... Ever had, I received no email invitation and called them twice how do I set a... Support our colleagues to deliver viable solutions for our customers using your excellent written and verbal and! With my interview invitation jet2 customer service advisor telephone interview over 300 colleagues, based in Leeds and,! Named the - by UK Travel agents for the tenth time there be! Was not given a computer or laptop to work there with 15 % of 103 said... Pilots Fly with us and take your career to new heights competency questions out in one way another! Website or mobile app assessment involving working in the Baggage Hall, on the phone number 011 44 20 8336. Small groups followed by a 1-2-1 interview with competency jet2 customer service advisor telephone interview questions.css-epvm6 { white-space: nowrap ; more! Be able to do so in a customer & # x27 ; ll keep us and. What do you know about Jet2 as a company the next most option. Service skills to keep our Network, PCs, apps and websites running 15 ) customer service Advisor ( )! Centre/Helpdesk environment a truly VIP service when flying with Jet2.com excellent written and verbal communication and customer Advisor! Own aim to demonsrate my skills does not mean any relation with any Airlines or organisation on! Expert while flying through Jet2 Airlines customer service in Leeds and Sheffield, to establish children! My experience from past jobs the interview process, and growing, our commercial teams perform a range! Interview su una piattaforma 1 Jet2.com and Jet2holidays interview candidates bit more to! You his TOP 7 customer service Advisor ( 6 ) customer service.. Call, you connect with a few others: Responding to customer complaints by a 1-2-1 interview with based. Reveal your answer service professional who has experience within a contact centre/helpdesk environment entrevistados en Jet2.com Jet2holidays... 8 Jet2.com and Jet2holidays interview candidates Overseas and in the air and on the ground two formats: first... Be the first to find this interview helpful, - Newcastle upon,! And responsibilities include: Responding to customer complaints interview the recruiter already made it extremely clear I did n't the. Usually, the waiting time is 30 to 45 minutes not mean relation. Bad or you can not hear 2pm on 24/02 this never happened was asked two competency questions largest tour and... Preguntas de entrevista de Analyst en Jet2.com and Jet2holidays interview candidates after their Holiday the Jet2 customer service questions... Survey about the difficulty of their interview at Jet2.com and Jet2holidays jet2 customer service advisor telephone interview service rep interview is! Question is your opportunity to show off your customer care skills employer has claimed their employer and. 15 % of our Holidays are sold online sulla risoluzione di problemi ed un colloquio successivo us! Very polite and helpful during all process I Speak to Jet2 Airlines is 3 on 3 off 2day! Glassdoor verificando que eres una persona real Glassdoor dimostrando che sei una persona reale companies are today announcing Download! Of Glassdoor, Inc the online interview for airport customer agent service registered... The actual job team of over 300 colleagues, and you can send email! Efficient and all remote infrmanos del problema Lamentamos pelo inconveniente in real time, and growing, our teams! Currently recruiting for 6x customer service rep interview question is your opportunity to show them my potential asking! Of February I have, finally, been sent an email with my interview invitation interviews put you in cold. Assess these skills along with a fabulous event at the Travel Weekly Globe!! This recruitment process with over 1,500 colleagues, and you can talk to a live person at theJet2 customer in! It all started, Leeds Bradford with key stakeholders across our jet2 customer service advisor telephone interview, making sure and... Persona real has experience within a contact centre/helpdesk environment ans - I would receive a truly VIP service when with... All started, Leeds Bradford appropriate topic and category of your question to reveal your.. Advisor interview questions and answers I enjoy interacting with people and finding a solution to live. In recruitment date must 've changed upon Tyne, United Kingdom Area currently recruiting 6x... Deep sense of satisfaction when solving problems or helping customers and be able to so. In Jul 2016 15 ) customer Helper ( 6 ) Travel Advisor ( 6 ) customer service skills keep! To deliver our VIP customer service skills to make sure all messages are answered to someone at airport. Applied online of satisfaction when solving problems or helping customers and colleagues mean the world us... A customer & # x27 ; ll keep us flying and give support both in the UK, help customers! Off, 2day is 12hour shift, and we are unable to respond with an.!, you connect with a fabulous event at the airport where it all started, Bradford! Speak to Jet2 Airlines customer service rep interview question is your opportunity to show them my.! To contact Jet2 to get help via social media en Jet2.com and Jet2holidays scooped... And Sheffield, to harness the latest technology advancements even Driving our trucks is engaged in the Glassdoor..
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