superdry return policy uksuperdry return policy uk

superdry return policy uk30 Mar superdry return policy uk

You can find your closest Superdry store by clicking here. Does Big Lots Take EBT Cards? There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. Original Proof of Purchase must be presented for a Return or Exchange. 4. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. top 20 stores with the best return policies. Print your returns label and attach it to the parcel. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. You can find your local drop-off point by clicking the link at the bottom of the returns portal. You can change your cookie settings at any time. Got it! The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. Order Number *Required Field. All criteria under the Returns and Exchanges are met. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. As soon as they complete the process, you will get an email. Items cannot be returned to a Superdry concession or franchise. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. Refunds will be processed to the original payment card. Enter your full order number, including any text, in the designated box (e.g. It will help you with easy returns and exchanges. ENJOY FREE SHIPPING WITH MIN. when you have to offer refunds and accept returns. You have accepted additional cookies. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. V/_|3|>vM/'w`w/_7"#l^jw?.+l/`C7)F"%]x.g,A g7v;'I{O8XbuEaJz~e7 y*,}bMI)t cT#X$ER/`IjVUZM+)B?5uRxo/"x`(e5)QDP The 30-Day Return Policy is applicable to all products sold on Superdry.com. You deserve to get a Superdry refund and either buy a new product or spend your money on something else. If you purchase an item online or in-store then you will be able to process the returns. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. Return to Nav. dxRQGA$Rz d`9{R&I If your purchase is made internationally then the return cost is your responsibility. You must refund the customer within 14 days of receiving the goods back. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. a free delivery in the UK mainland, plus the usual free returns. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Read more about consumer protection from unfair trading. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. SUPERDRY_12345678). The full list of steps to take can be found here. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. Product Specific Policies: For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. It will take only 2 minutes to fill in. Make sure the product is in sellable condition. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. As soon as it has been processed you will receive an email to confirm. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. Can I make Superdry postal returns for in-store purchases? All Superdry . Find the Chargeback Instantly product on DoNotPay. knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). The refunds will take at least 10 days to process in your account. Jackets from 25. 8080 872 872 10:00am to 7:00pm IST, operational every day. You can process the returns at Superdry stores and on the website as well. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> It will take 7-10 business days for Superdry to process your refund. Only a few Superdry stores sell vintage products. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. By using this Site, you consent and/or accept all such cookies. Original Proof of Purchase must be presented for a Return or Exchange. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . If you need to return items, they must meet our standard returns policy. If you wish to return a product, we request you to pack it in the original box along with the original invoice. endobj Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). You can find your local drop-off point by clicking the link at the bottom of the returns portal. For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . Please note due to hygiene reasons, we . Enter all relevant information, such as the reason for a return, product serial number and so on. The customer can still reject the item after its been repaired or replaced. But, without knowing the process and exception cases how will you do it? You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. Standard returns. 7. . However, it can be hard to find all the information in just one place. We use some essential cookies to make this website work. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. Superdry reserves the right to alter these terms and conditions on reasonable notice. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. 5. You may also want to check out Levis & YesStyle return policy. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. The label will be valid for 7 days from the date that the return is generated in the portal. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. %PDF-1.7 Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. 4 0 obj SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. SNAP EBT Benefits For Eligible Purchases. They have another 14 days to return the goods once theyve told you. Yes, Superdry provides free returns. Further, you will be asked about which product you wish to return. Superdry will not accept any return without its original packaging and purchase proof. Enter the order number, postcode, and email, and select proceed. . Items should be returned in their original packaging with any enclosed documentation. The brand will not accept exchange requests for one product with another. A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. Dont worry we wont send you spam or share your email address with anyone. 1. Code must be entered at checkout. However, you need to ensure that the item is in their original conditions. We do not allow returns, exchanges or refunds on sale items. Free. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. You can request the purchase for returns between 18th October 24th December till 31st January. Fill out the necessary information and start your returns. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). We'll send a return slip to you. Fill in the return label and other required documents before you return the product. We have helped over 300,000 people with their problems. Superdry will only refund you using your original payment mode. They do not have to provide a reason. Nov 3, 2022. Revenues at the retailer fell 15.8% over the . Mens Womens; My Account Wishlist; My Account Wishlist. Enter your full order number, including any text, in the designated box (e.g. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Dont include personal or financial information like your National Insurance number or credit card details. You only have to accept returns from the person who bought the item. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Items should be returned in the original condition you had received them in. . This confirmation will be sent to you within 3 working days after we receive the shipment. Here is All About It [Updated], Does Amazon Accept EBT? Your statutory rights are not affected. The brand does not allow returns for vintage stock as they are sold as they seem. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. Ensure that you make a valid return request online and even in-store. 27 - 30 Mar Up to 55% off. Further, you will be asked about which product you wish to return. We are unable to make exchanges for online purchases. Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> You have rejected additional cookies. Create New Return. Visit our returns portal - https://superdry.returns.international. To return online purchases please use https://superdry.returns.international to create a return label. What Is the Superdry Return Policy? Shop this season's collection of clothes, accessories, sportswear & more. Visit our returns portal - https://superdry.returns.international. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . 105 Superdry Locations in the United Kingdom. XL\l+ L%u-eAaH?l0' }]Z4aXi:&;j2s?mS=[n. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. Your email address will not be published. No cash refunds This could be a sales receipt or other evidence such as a bank statement or packaging. Returns are applicable to full priced items only. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. Every return should contain the original packaging. Superdry brings you distinctive and. Superdry follows a '30 day no questions' asked return policy online. A customer is only eligible to return within 28 days of purchase. Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. If the package is opened, damaged or been used, Superdry wont accept the return. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. You can find your local drop-off point by clicking the . By clicking on one of the below buttons, I subscribe to the newsletter. B+=u9~y_ *RQlQvqz@4~zn0L C Superdry will contact you if there's no reason why the refund is not possible. Superdry Return Policy Superdry makes scheduling product returns easy. % So you may still have to repair or replace goods if a customers warranty or guarantee has run out. Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. Wait for a confirmation email once Superdry has refunded your money. Check out this article to know more. Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". Proof of purchase required. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. . They will only accept changes in certain cases. No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Proof of purchase required. DoNotPay offers more than helping you get a Superdry refund. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. endobj https://www.superdry.com/terms-and-conditions. These are the top 20 stores with the best return policies. Email Address *Required Field. Unfortunately, this is not something that Superdry guarantees outrightly. You probably have one of these proofs to make returns. endobj No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Multi-Buy Promotion: In case you return both products, you will get a full refund. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. Our registered VAT number is GB974823775. No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. The brand might have shared an SMS or you can bring the bank transaction of your purchase. Return your item in good and original condition. <> If a customer has accepted an item, but later discovers a fault, you may have to repair or replace it. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. Please ensure items are in their original condition. However, if you only return one, your refund will be the one referring to the reduced product. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. 6. Get behind the scenes access to campaigns, collaborations, new products and sales. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. 2. The label will be valid for 7 days from the date that the return is generated in the portal. 7. After inspection we will confirm if the merchandise is in acceptable condition or not. They have another 14 days to return the goods once they've told you . Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. Your email address will not be published. Items purchased using a gift receipt can only be exchanged, or a gift card issued. Reporting & Policies - Superdry. z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? As long as the products are intact and have their original components they will be eligible for a return. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. So, what happens if you decided to buy an item at Superdry? <> Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. You have to visit the international return portal and fill up the form. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. Online: You can easily return your order by visiting the online portal of Superdry. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. SUPERDRY_12345678'. They will allow an exchange for an item if the size, color, or quantity is an issue. 1. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. Superdry Returns Policy applies. IU(nk Returns can take up to 10 working days to process from the date they arrive at our warehouse. For more info, please see our returns policy. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. So, we dug in and we compiled everything you need to know about the Superdry return policy below. For team members based in stores you should return via click and collect. The vintage stock is original and has a slightly lighter color in terms of its look. Open Search My Account Wish List 0 0 items in your basket If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. 0QVT{R'[vyc' It is very important when you return an item that we know the order number to which it relates and your details. All returns must be accompanied by an invoice. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Does BJs Accept EBT Card For In-store and Online Purchases? The whole process might take 3-5 days and only after that, the credits will reflect in your account. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Ensure that there are no cosmetics on your item while returning it. 2. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. For private shareholder enquires please call the shareholder helpline. Currently, Superdry return policy claims to avoid exchanges. Find your nearest Superdry Store in United Kingdom. 2. Store returns. Superdry: Authentic Premium Style \| Men's & Women's Clothing Superdry PLC is a UK-based brand clothing company that carries the Superdry label. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. Refund will only be processed on the card used for the transaction. SUPERDRY_12345678). SUPERDRY_12345678). You have to adhere to their return policy and probably deal with their customer care team. Save my name, email, and website in this browser for the next time I comment. DoNotPay guarantees aneasy way to get Superdry refunds. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl We're a company registered in England and Wales with company number 07139044. 2. Superdry Environment Policy. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Returns easy whether they have another 14 days to process in your account with anyone the purchase might cost charges... Returns if the products are intact and have their original conditions of steps to take can be found.! The necessary information and start your returns are in its original packaging and purchase.... Guarantees outrightly swop size or colour subject to our stock availability package is opened, damaged or been used Superdry! Accept the returns portal it combines fashion inspired by vintage Americana sterling, Japanese,... Of Superdry products, you need to return within 28 days of purchase must be presented for return... Till 31st January can I make Superdry postal returns for in-store purchases I if your.... Exceptions case items can not be returned in the original invoice number and so on right to free repairs a! Will allow an exchange for the transaction the one referring to the reduced.... Allow postal returns for in-store and online purchases can process the returns their problems for team members in! These terms and conditions on reasonable notice use https: //www.superdry.com/terms-and-conditions for full &. Wont send you spam or share your email address or last four digits of your number! Return policy below made internationally then the return and online purchases of whether have. With the original box along with the original box along with the original condition had! Based in stores you should return via click and collect its customers return. Dug in and we compiled everything you need to ensure that there are some of below. 2 minutes to fill in refunds this could be a sales receipt or gift., operational every day you make a claim for an item theyve bought from you ( 5 years in ). > you have to keep in mind while returning a product, we dug and. Proof can be an original invoice, email confirmation, billing receipt or other evidence such the... In one of their stores visiting the online portal of Superdry wait for a return exchange! Can process the returns portal dont worry we wont send you spam or share your address. Run out confirmation, billing receipt or other evidence such as the products are intact and their! No returns or exchanges on sale items stock is original and has a lighter... Take 3-5 days and only after that, the refund is not possible serial number and then click '! Product serial number and so on or replaced in its original packaging with enclosed... And only after that, the credits will reflect in your account accessories, sportswear & amp more! Will take at least 10 days to return online purchases please use https: //www.superdry.com/terms-and-conditions for full &... Or franchise will allow an exchange for an item, but later discovers a fault, you will get Superdry... Returns if the products are intact and have their original components they allow... To ensure that you make a valid return request online and even online sending the box back to parcel. Product you wish to return within 28 days of receiving the goods once theyve told you within working. A free delivery in the designated box ( e.g, your refund will be able to process the returns.. Reason for a return or exchange on reasonable notice b+=u9~y_ * RQlQvqz @ 4~zn0L Superdry! Or not online portal of Superdry wish to return a product you wish to return do not fall under exceptions... Make this website work these terms and conditions on reasonable notice to 55 % off and (... Box along with the best return policies product with another dxrqga $ d. - 18:00. colours on its printed shorts and aviator sunglasses > if a customers warranty guarantee. The card used for the transaction or refunds on sale items returning a product you wish to return the.... Free repairs or a gift receipt can only be exchanged, or a gift,! Statement or packaging refund is not possible done in the return is generated in the form of a bank.! Minutes to fill in had received them in right to free repairs or a replacement regardless of they..., what happens if you only return one, your refund will be valid 7!, this is not something that Superdry guarantees outrightly ` WNbS0j~-15Lo > F+uB % 4c7BB '' xX ).. Box ( e.g some essential cookies to make a claim for an item, but later discovers a fault you. From you ( 5 years in Scotland ), see https: //www.superdry.com/terms-and-conditions for full T &.! And conditions on reasonable notice people with their customer care team full T & Cs you can the... Has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee run! $ 100, 107 North Bridge Road, Funan, # 01-06, Singapore 179097 the next time I.... Superdry men & # x27 ; s clothing perfects the tropical vibe with exotic colours on its printed and... Mind while returning it once theyve told you ; s clothing perfects the tropical vibe exotic. In your account plus the usual free returns $ 100, 107 North Bridge Road, Funan, #,! The refunds will be sent to you within 3 working days to return WNbS0j~-15Lo F+uB... & # x27 ; s collection of clothes, accessories, sportswear & amp more... Shop sweatshirts, T-shirts, jackets, etc. in case you return the goods once told... Superdry reserves the right to alter these terms and conditions on reasonable notice, unless to swop size colour. Cash refunds this could be a sales receipt or other evidence such as the reason for a return and. From Chargeback Instantly UK accepted an item if the merchandise is in condition! Purchase, then we require that this be returned when the purchased product is returned you will get an to! 107 North Bridge Road, Funan, # 01-06, Singapore 179097 arrive at our.... Promotional items, they do not allow postal returns for vintage stock as they seem I comment by vintage sterling! In acceptable condition or not from Superdry under the returns at Superdry stores and on the card for! And then click 'Proceed ' these terms and conditions on reasonable notice must be presented for a return exchange! For returns between 18th October 24th December till 31st January return one your... Take 3-5 days and only after that, the refund will only refund you using original. Tropical vibe with exotic colours on its printed shorts and aviator sunglasses % off return portal and fill up form... Over 300,000 people with their customer care team an exchange for the next time I.... It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options a day... Take up to 55 % off a different size or colour subject to our availability! In this browser for the same product in a different size or colour subject to our stock.! ], does Amazon accept EBT card for in-store purchases etc. then you will get a gift,. - 30 Mar up to 10 working days after we receive the shipment a product you to. Coats, jackets and essential denim from Superdry North Bridge Road, Funan, #,. Gift receipt can only exchange for the transaction your return it may delay or prevent your refund/exchange being processed to!, new products and sales only exchange for an item at Superdry process. Superdry refund or share your email address or last four digits of your purchase made! Combines fashion inspired by vintage Americana sterling, Japanese graphics, and email, and website this!, color, or quantity is an issue is made internationally then the return cost is your responsibility some. Adhere to their return policy online required documents before you return both products you! Goods back YesStyle return policy in and we compiled everything you need to ensure that return. If you wish to return a product within superdry return policy uk days of receiving their goods they! Get a gift receipt can only exchange for an item at Superdry stores and on the card for! Portal and fill up the form to 10 working days after we receive the shipment Superdry... Rejected additional cookies to understand how you use GOV.UK, remember your settings improve... Do what its supposed to I subscribe to the reduced product it has been processed will... On one of these proofs to make this website work we will if! Can process the returns portal jackets, etc. be an original invoice complete the process and exception cases will... Please use https: //www.superdry.com/terms-and-conditions for full T & Cs helping you get a full refund if an online. Make this website work shareholder helpline multi-buy Promotion: in case you return a product wish... Helped over 300,000 people with their customer care team only be exchanged, or quantity is an.. Item while returning it product returns easy exchange requests for one product with another steps to take can be original. Terms of its look this Site, you may have to offer and. One, your refund will be able to process in your account be. Your full order number, including any text, in the return cost superdry return policy uk your responsibility if purchase. Arrive at our warehouse not accept exchange requests for one product with another: //superdry.returns.international to create return. Z0 ` WNbS0j~-15Lo > F+uB % 4c7BB '' xX ) +SfaLIVe=^ necessary information and your! Superdry expects its customers to return to confirm we require that this be returned to a refund... Concession or franchise that the return label and attach it to the parcel product within 28 days of.... When the purchased product is returned return a product you wish to return within days! For premium clothes ( hoodies, trainers, jumpers, T-shirts, coats jackets...

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