chatdeal support bundle30 Mar chatdeal support bundle
My co-traveler, who booked directly through the airline, got this solved in one phone call. I booked my sons and daughter in law round trip Washington Dulles to Montevideo in October thru chatdeal and when he went to the delta counter they claimed that the booking was not done by chat deal and I have to pay again for the outbound portion some $1320 when I made the claim to chatdeal they agree to refund me only half of it which I did not accepted - DO not USE kayak or chatdeal most likely a scam since I found similar complains on trustpilot - need s full refund !! I got a new booking, hopefully this is it. Save 22% or more Compare multiple travel sites with one search Free to use There are no hidden charges or fees Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Utah Latest Utah Flight Deals Enzo made my Booking experience Seamless! Verification can help ensure real people write reviews about real companies. I absolutely would not use this service. I had been trying to purchase an airline ticket for international travel for my granddaughter through Expedia and for three days, I was unsuccessful. 28 Feb 2023 Tuesday. unacceptable! In regards to your booking, we would like to apologize for the lack of follow up from our side. i want send court notice. Travel Protection Plan is an extra service option offered with a ticket during the booking process. Hello. Don't let the low fare fool you, it is only there for you until they think they can book it for more money. Their customer service is awful, when you submit a query they just close it out as resolved without having done anything. Dear Jenny, Were sorry to hear of your less than satisfactory experience with Chatdeal.We value our customer's opinions and would like to thank you for bringing this to our attention.Please contact us at investigation@chatdeal.com so we can get this sorted. Kind Regards,Chatdeal Service Team. As a matter of policy, BBB does not endorse any product, service or business. Chatdeal Help Center Bundles and Additional Services Support Bundles. They weren't. Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Ireland Latest Ireland Flight Deals Best round-trip prices found by our users on KAYAK in the last 72 hours One-wayRound-trip MOST POPULAR Dublin From Cincinnati 1 stop from $673 Search Flights From Cincinnati Horrible service and even more horrible customer support unprofessional, unhelpful and straight-on rude. 1 Passenger. Kind regards, Dear Loic,Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation? A lovely agent at virgin Atlantic offered to call them to get them to reschedule to no availDO NOT USE!!!!! Dear Randal,Thank you for leaving such a nice review. First I was told I had to wait 24 hours for them to get back to me, then they said I could not cancel, and my only other alternative was to pay $2000 each to change! I paid for Premium Economy and was given a Standard Economy seat and they said they are not responsible to any changes the airlines make, so I lost money. It goes against our guidelines to offer incentives for reviews. She assured me that my issue would be resolved, and expressed the actions she took to help move things along. Dear Loic,Your review is very concerning to us. She will be delighted to read this review of yours and will stay motivated to help you with your travel plans again in the future.Faithfully Yours,Chatdeal Team. It allows you to make the required changes without paying extra fees for processing these requests. Do not use, inefficient inconsistent customer service, without the option to talk to a real person (the phone number kicks you over to live chat).Im on day 5 trying to rebook our flights due to a legal name change. Please email us at investigation@chatdeal.com Highly recommend to STAY AWAY. Big mistake. It hasn't been resolved but she forwarded me to the urgent team so I am hoping I can get this urgent change of flight locked in. Changes, Cancellations & Refunds 9 . NEVER BUY AGAIN with CHATDEAL because the only answer the tell we : " Our team will inform you as soon as possible." Thank you Kerry for doing nothing ! Best Regards, Even so, it can protect you and get you compensated if youre not able to go on a booked trip. Dear Wendy, I had talked to a total of 5 cheating travel agents who told me their supervisor's names are Audrey and Rupert. Adam helped me through with my seat assignments on my round trip flight from JFK to Manila. Dear Jenny, Dear Indriana,We were thrilled to read your 5-star review of our service. Which I hav yet to be informed of from ChatDeal. The customer service for this place is horrible. Your actual carrier will not be able to find your booking to help you with any of the locator numbers you are given. Here are 8 tips for writing great reviews. Dear Eric,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. ChatDeal Service Team. Thank you for sharing your experience with our services.We're thrilled to hear that you loved being helped by Norma. Please read the actual reviews of this company. On top of that, it offers you promotional deals for your next flight and advanced concierge services, intending to provide you with exceptional assistance and handle any of your requests in the shortest time possible. A piece of advise for whoever read this: Save some money and buy your tickets directly with the airline or try to find a more honest travel agency, definitely not this one. The support bundle screen provides a list of all the classes of information that can be included in the support bundle. Service is difficult and lacking. Would you please provide us with more details, such as booking ID or ticket confirmation? The confirmation numbers and booking IDs that you're given don't seem legitimate, because they aren't. Companies can ask for reviews via automatic invitations. Please email us at investigation@chatdeal.com Now, I've seen a schedule change on the airlines site for over a week. Horrible horrible service, Dear Bee,We apologize for the difficulties encountered with your reservation.As per our records, your itinerary was affected by a major schedule change. Dear Siobhan,Thank you for your feedback! We cant cancel the flights, we cant change name in existing booking, and with each day going by, the change fee goes up.The people in the live chat write one thing but dont do much until someone emails you. Free to use There are no hidden charges or fees Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to India Latest India Flight Deals Best round-trip prices found by our users on KAYAK in the last 72 hours Today, 1/15/23, I went to the TripAdvisor website to inquire about airfare to ******. Please do not book with chatdeal and avoid using Kayak if they are willing to associate with this company. Tip for consumers:Please don't use Chatdeal for anything. Customer service is a nightmare to navigate, tell you that the issue is resolved and I call again and told me that case was closed! Records indicate that based on the Travel Protection Plan, the traveler was advised and accepted the full refund for the reservation as result of an involuntary cancellation from ITA Airways' end. Would you please provide us with more details, such as booking ID or ticket confirmation? Best flights for your dream destination. Thus, in order to travel on the flight as planned, I had to purchase another ticket directly from Icelandair. after severals answers no response !!! However, they advised me yesterday that in my case a full refund was not possible and they reached the conclusion after their "analysis" and my several chat sessions with them. Please improve the foods quality. Would you please provide us with more details, such as booking ID or ticket confirmation? Category Question Name Email Booking ID Phone number +1 Don't ever book with Chatdeal. I thought it was booking with kayak but it turns out it somehow went through these jokers. Terrible, Dear Mary Anne, He promised to give me the aisle seats and said to be back in 5 minutes, not even 5 minutes he is done with me. Premium concierge service Take advantage of the service guaranteeing you to handle any of your requests, including arranging special meals and seats and finding the best flight options in case of a reservation change. Motto.should be.always book direct. But, I don't have a written confirmation that it is canceled. Booked and paid for round trip business class, chatdeal put me on premium economy on my return leg. a cheating travel agent. You have 3 choices, 1. book a new ticket with the airline 2. book the one way ticket with Chatdeal and pay the extra money 3. persist with trying to book the return flight with Chatdeal Verification can help ensure real people write reviews about real companies. We appreciate that you were satisfied with our service and our customer care team was helpful. BBB is here to help. 11. You'll be stuck with a headache and a horrible experience. Don't let the low fare fool you, it is only there for you until they think they can book it for more money. Customer service is a joke. Our agent will be delighted to read this amazing feedback.Sincerely Yours, Chatdeal Team. Bundles and Additional Services 3 . Possibly the worst customer service ever. Tip for consumers:Use the service at your own risk. Documents 2 . Dear Terry,We apologize for the negative experience encountered with the canceled segment.Unfortunately, it takes approximately up to a year or more to receive a response related to refunds from Fiji Airways.Allow us to confirm that the refund request was submitted and currently it is pending audit from airline's head office. Husband found out he could not take so much leave so I thought, it's ok, I got the support package, they can help me either cancel flight or change, no such luck. Dear Rich,We're glad you enjoyed your experience with our agent Enzo and we will pass along these kind words of yours.Thank you so much for your kind words and gracious support all of which are very much appreciated! Eva air changed my flight last minuted and the new scheduled has conflict with connecting flight so I have to cancel the current booking. Dear Mrs Finch,Thank you for your nice words!The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. Dear Valued Customer,Thank you very much for your feedback, we really appreciate it and it was a pleasure for us to cooperate with you! Hope you enjoyed booking with Amber. Have more questions? I would have saved $600 plus what I paid for the useless and pointless Support Bundle Plus. Kind Regards,Chatdeal Service Team. skm, Is this a legit agency? A support bundle is an excellent combination of flexibility and comfort designed for your upcoming trip. Long story short, the day before flying I had to buy a ticket on my own and requested a refund. Dear Kaushik, I ultimately, told her to CANCEL the whole transaction and send me a confirmation of the cancelation and to please keep the chat box open until I received it. Thank you for the fabulous service!! Return to top . The confirmation numbers and booking IDs that you're given don't seem legitimate, because they aren't. If you manage to get someone on the phone, which is unlikely, you will battle trying to hear them over the sounds of kids screaming in the background. ChatDeal Service Team. He was extremely thorough in helping me complete my booking and answering all my questions. Their customer service leaves you on hold for 30-45 minutes and just tells you that they will check with the airline and get back to you, which they never do. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Two thumbs up. Chatdeal Team. Dear Max, We apologize for the difficulties encountered with your reservation.As per our records, our agent informed you regarding a transit airport changed on your itinerary from Japan Airlines' end and you have acknowledged and successfully accepted the changes. 2023 Trustpilot A/S. Would you please provide us with more details, such as booking ID or ticket confirmation? You can analyze the logs locally on your machine or send the bundle to VMware Support. Dear Juan,We apologize for the negative experience encountered.Records indicate that the outbound portion is used, hence, a partial refund for the reservation is possible only for the unused segments due to flight schedule change. Norma was great she helped me with the ticket rescheduling.Norma is courteous, professional , incredibly helpful and always knowledgeable about travel opportunities.Norma is a great agent , she deserves ten stars without any doubt. This is defined in a YAML file. Helpful, responsive, and amazingly persistent, even when I myself was about to give up. Contact Information. Tip for consumers:Chatdeal is both incompetent (they never issued the ticket that I paid for) and unresponsive (they never responded to my refund request) -- never do business with this company, Dear Robert, Kind regards, ChatDeal charges either $50 or $100 for such changes, even in the case of a flight cancellation. So what can i do ? Kind Regards, Dear Florin,Thank you for such a wonderful review! Dear Karla, Suggested companies are based on peoples browsing tendencies. Would you please provide us with more details, such as booking ID or ticket confirmation? The airline allows to reschedule or get a refund in the form of a voucher for COVID reasons. Bundles and Additional Services 3 . Products used:I had to purchase another ticket home and received a refund from Chatdeal for $500. Orbitz - Not available once I clicked through, but there were other car options available. Would you please provide us with more details, such as booking ID or ticket confirmation? They are thieves and liars. However, it was not even possible to pay them and get a new ticket. Special Services . *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Exceptional Customer Support! They need to revamp their operations plan. She was prompt in her responses and seemed to care about my dilemma. Flight changed and was never contacted about it. It was the worse deal! Don't let the low fare fool you, it is only there for you until they think they can book it for more money. Documents 2 . We are sorry to hear about the unpleasant experience with your flights. They have the worst customer service I have ever seen. I thought that KAYAK was better than that. Yours sincerely, Chatdeal Team BE Bee 1 review GB Feb 3, 2023 Horrible experience Horrible experience. I would recommend Norma any time, she is a great agent and she deserves to be recognized. Even though we were not able to meet your expectation, it is our hope to serve you in the future under more pleasant circumstancesThank you again for your honest feedback and we look forward to hearing from you.Faithfully Yours,ChatDeal Team. All of our travel information in Kayak and on the Kayak app showed . Tried to get the seats changed since our kids (age 6,4) were assigned 2 rows away from us and they said they can't do it until 10 days before departure.
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