natacs fingerprint locationsnatacs fingerprint locations

natacs fingerprint locations natacs fingerprint locations

Under the agreement, NATACS will provide all pre-enrollment, enrollment, fingerprint collection, and secure data transmission for TSA-conducted background checks on tens of thousands of aircrew members and flight students each year. * *The address on the TSA Form 418, FAA Airman Certificate and FAA Medical certificate mustmatch the address on your Government-issued picture identification. You should only use the ink fingerprint location if there is no Live Scan location near you. Motor Vehicle Records Check. Note: This does not include the fingerprints being processed for a Criminal History Records Check (CHRC). 0000039770 00000 n 0000039096 00000 n Starting June 10, 2022, operators and entities that fall under the Part 111 rule, must beginreporting historical records to the Pilot Records Database (PRD) and report new pilotrecords to the PRD within 30 days. 0000016422 00000 n Applicants have two fingerprint collection method options (if available, based on geographical capabilities): If the Flight Training Security Program Student applicant chooses collection method option one (1), the applicant must enroll for fingerprint collection with NATACS in order to obtain a Fingerprint Control Form. TFSSP (Twelve-Five Standard Security Program), PCSSP (Private Charter Standard Security Program), SIDA (Security Identification Display Area), DASSP (DCA Access Standard Security Program), AOSSP (Aircraft Operator Standard Program). 0000002104 00000 n If your company is already registered with us, DO NOT register your company again. We generally recommend applicants allow 3-4 weeks. The length of this phase varies in duration. Therefore, it is still necessary for us to utilize police stations and business partners to augment our fingerprinting services. Comply with DOT and FAA requirements by posting pertinent information about company's Anti Drug & AMPP. If you have any questions, please contact us. Instead, please call our Customer Service at 1 (800) 788-3210 and we can make any required changes to your account (such as changing the DER over to you.). This fee could be separate from (or in addition to) any fees that various finger print collection sites may charge. North Port Police Department services the 18K residents of Sarasota County for our Online Background Check processing. (See candidate's FTSP Fingerprint Instructions: Instructions To Fingerprint Collector / Step 3). The IFR went into effect on October 5, 2004, and can be found at TSA-2004-19147.pdf. Print FCF or Fingerprint Control Form and bring it with you for fingerprint collection. Prior to the invention of Live Scan a few decades ago, legacy fingerprinting method used black ink and thick cards to capture the persons fingerprint impressions. Fill out all required information. The Flight Training Security Program has an ongoing need for additional fingerprint locations, domestically and internationally. 0000042667 00000 n From NATA Compliance Services, LLC (fingerprinting services): Contact NATA Compliance Services, LLC: Toll Free from the United States: 1.800.788.3210 International or direct dial: +01.703.842.5317 Email: info@natacs.aero From IDEMIA (fingerprinting services): Call IDEMIA at 855-347-8371 (855-347-UES1) Note: These fingerprints MUST BE collected by a Law Enforcement Officer (LEO) or Airport Collector of your choosing. Our technicians are trained professionals who take high-quality prints in a professional and friendly environment. If our information above is inaccurate, it would be much appreciated if you could report the it to us using the link below: Fingerprint fee charged by the fingerprint location is generally not covered by the transaction fee on ApplicantServices.com. Prior to leaving the collection site, make sure the following items have been completed in full: FCF must have both forms of ID listed, a signature from both the collector and applicant, date of collection and collector . 3. However, due to the cost of Live Scan systems and consumer adoption; fingerprinting industry does not have adequate Live Scan location to service every applicant throughout the country. After completing the above outlined steps, your application will be forwarded to TSA for review and approval. Register your company to use our online services. See more of Alapfingerprint Service on Facebook. This transaction requires the user account to have an associated cell phone number. 0000028503 00000 n NATACS provides a locator for approved fingerprint collection agencies here: NATACS Fingerprint Locations Prior to getting fingerprinted, applicants MUST FIRST obtain a login for NATACS. TlRu8aqtUR6iep)m]C!cxB{L/c7UB`;=Qx1q]|3=4dw6C7B6 Click here to learn more! Submit completed PIN Application formPlease contactourOps Desk staff at College Park Airport at 301.864.5844 to complete your verification process.. You can view status and results via NATACS's Document Management Portal. From NATA Compliance Services, LLC (fingerprinting services): Contact NATA Compliance Services, LLC: Toll Free from the United States: 1.800.788.3210 International or direct dial: +01.703.842.5317 Email: info@natacs.aero From IDEMIA (fingerprinting services): Call IDEMIA at 855-347-8371 (855-347-UES1) Why not choose the quicker, more accurate option? By using our website, you agree to our. Employee's can access training via a secured login from any desktop with high speed internet access. NATACS retains its designation as a Trusted Fingerprint Facility. Register and complete the online safety course, "Washington DC Special Flight Rules Area (SFRA)" at www.FAASafety.gov. NOTE: This map only shows if there are technicians in a location. Fingerprinting. 0000012867 00000 n %PDF-1.3 % J3/(";7YKM.bvby3FOV9HJ-`jUIJ,Y. Between finding time to get your applicants fingerprinted to waiting weeks or months for results, this process cannot not only be laborious, but frustrating. (Response time varies by state of record.) 5. Please consult with a translator for accuracy if you are relying on the translation or are using this site for official business. 0000001069 00000 n This transaction requires two factor authentication. IdentoGO Centers provide convenient, fast and accurate Live Scan fingerprinting services. 0000039837 00000 n hV[o0+~v"UH\JK+lEB PfF"'`{+2& E[&4Bi\-kgXnZ%$Bz[9:B#)efmX'aJ3/2;g/3utNv-(?J>HS|1C|YU Enroll to use a NATACS-Certified Fingerprint Technician, located domestically or internationally: By, or under the supervision of, a U.S. Federal, State or Local Law Enforcement Agency. Fingerprint Processing for a Criminal History Records Check (CHRC) with the results reporting on secure.NATACS.aero. Description. Thunderjaws 7700 Old Branch Avenue, Suite A201, Clinton, Maryland 20735, United States We pride ourselves on having Certified Fingerprint Technicians located all over the world, so getting fingerprinted is as easy and convenient as possible! This location covers our fingerprinting services in addition to our Live Scan network in Florida. Come in and get background checks, fingerprinting, or the total total package - background check service. If your company has an FAA certificate, you must use the identical company name that is on the certificate. With this guidance, TSA expands the locations where fingerprints can be collected for those who must go through the CHRC for these programs. Biometrics4ALL, Inc. Copyright 2023. Return envelope addressed to NATA Compliance Services (NATACS) for the FCF and fingerprint cards. National Air Transportation Association Compliance Services (NATACS) maintains an international network of Certified Fingerprint Technicians who have been collecting and submitting fingerprints to the TSA in accordance with the FTSP requirements since 2004. 0000029404 00000 n North Miami Beach,FL. Get yourself, and other members of your company, certified and start collecting prints for aviation programs! Bring your printed email from TSA with authorization number and approval to get your fingerprints collected. (NATACS) fingerprinting for the Alien Flight Student Program (AFSP). This does not include the fingerprints being collected by an NFCC Collector. If you are interested in becoming a Certified Fingerprint Technician, please visit our Fingerprint Technician Training page for more information. 340 SEVEN SPRINGS WAY, SUITE 250 BRENTWOOD, TN 37027 Flight Training Providers can order Fingerprint Cards to give to their Flight Training Security Program Students. $32.95. Fingerprints cannot be collected by the technician if an applicant does not obtain a Fingerprint Control Form. Filing Procedures. 0000016011 00000 n Click here to see how you can become a NATACS Certified Fingerprint Technician. 0000001370 00000 n 5 0 obj <> endobj xref FAA Records Checks Must Now Be Pulled From The Pilot Records Database (PRD). All Rights Reserved. trailer <<3C1AF56B399A48B793DAA7822B79691F>]/Prev 156183>> startxref 0 %%EOF 43 0 obj <>stream 2023 PlanePeople. The abovementioned fingerprint location supplements our Live Scan fingerprinting service centers while we continue to expand our Live Scan location network across the country. NFCC Fingerprint Collection and Processing. HV6+${lY#"II,&@9$E;((>}WJuUueRkVT~^K/r/TRJS_^j@:W?tOzkO?8D(VR(J|J2K ]B+bXb6$V+]XRjn Log Into Your Account Log Into Your Account Validation Captcha Verification Code: Retype the characters from the Captcha Image: Forgot your password? If your information is submitted after 4:00pm EST on Friday or over the weekend, you should receive a response within 48 hours from 7:30am EST on Monday. All rights reserved. Call or email us for details: US Callers: 1.800.788.3210 | International Callers: +1.703.842.5317 |, REAL ID enforcement deadline extended to 2025, IMPORTANT: Regulatory Anti-Drug & Alcohol Program Reminder. hb``g``a``T= On September 20, 2004, the Transportation Security Administration (TSA) published an Interim Final Rule (IFR) that prohibits a flight school from providing flight training to a non-United States citizen unless the student is first cleared by the Secretary of Homeland Security. X8iF ~` ; endstream endobj 6 0 obj <> endobj 7 0 obj <>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/Type/Page>> endobj 8 0 obj <> endobj 9 0 obj <> endobj 10 0 obj [/ICCBased 19 0 R] endobj 11 0 obj <>stream 0000002227 00000 n Please check the certifications you are applying under: An FAA Certificate Number is required for Parts 121, 125, 135, and 145Certificate Holders. I forgot my password and my account was locked; can you unlock my account? 0000005878 00000 n 0000016193 00000 n 17 0 obj <> endobj xref 0wYB"&@C&AqqY(#)pg>XX6At73 ?! Fill out all required information. Furthermore, the options for fingerprint collection is limited. 3. Please obtain 2 fingerprint cards when you visit the service center. Click 'Resend Confirmation' to send the purchase notification and print form to your email again. On January 26, 2021, the Centers for Disease Control and Prevention (CDC), issued an order, requiring operators to collect, store and verify documentation on the current COVID-19 status of inbound international air passengers traveling to the United States. Both the applicant and the provider will receive an email notifying them that the fingerprints are NOT valid and the training request(s) is/are cancelled, as well as providing the steps needed to resolve the problem to complete processing through the FTSP. Retrieve results via NATACS's Document Management Portal to view status and verification responses from previous employers. The fingerprint collector will verify the identity of the applicant and complete the collector's sections of the Fingerprint Control Form. NOTE: Applicants whose prints are collected by a Law Enforcement Office (LEO) must ensure that the fingerprints are sent to: Flight Training Providers can order Fingerprint Cards to give to their Flight Training Security Program Students. At least one of them must have a photo. The fingerprinting process can be the longest part of the approval process for Foreign Flight Students. Email: eo-cncc-ib@police.gov.hk Tel: 852-2860-6557 Fax: 852-2200-4321 Hours: Monday - Friday: 9:00 am - 5:15 pm (Payment at Police Shroff closes between 1:00 pm and 2:00 pm and at 5:00 pm); Saturday/Sunday/Public Holiday: Closed The service is free of charge. To enroll in fingerprinting, the applicant must first locate a Certified Fingerprint Technician by clicking here. AirFleet Training Systems is an authorized Fingerprint Collection Agency and our staff will streamline you though this process. For over two decades, Aircraft Operators have relied on NATACS for compliance services that meet the Federal Aviation Administration (FAA) and Transportation Security Administration (TSA) secured document and record management solutions. Sign up for an account here. The U.S. Department of Homeland Security and Transportation Security Administration (TSA) requires that as a prerequisite to flight training, non-US citizens must provide fingerprints, biographical information, including full name, passport and visa information and training specifics prior to beginning flight training. NATACS Motor Vehicle Records check requests can be submitted online and the results are instant. Fingerprints are required for a multitude of different programs, especially in the aviation industry. Terms and Conditions of Use| Fairfield, NJ 07004 1. If your company is already registered with us, DO NOT register your company again. 0000039321 00000 n . At NATA Compliance Services (NATACS), we have hundreds of fingerprint technicians, domestically and internationally, who are ready to serve you. It is the applicant's responsibility to mail the signed Fingerprint Control Form and the (2) fingerprints cards to NATACS at the address below. If two separate sets are not sent, delays in processing will occur until the Fingerprint Processing Center receives a second fingerprint submission. Tel:(973) 575-8220 Applicants must then print out the NATACS fingerprinting form, which is then completed by whomever performs the actual fingerprinting. If your company is already registered with us, DO NOT register your company again. North Miami Beach,FL. It is the student's responsibility to ensure that a minimum of two (2) fingerprints are submitted by the collection agency. The fingerprint application must be mailed separately. This course is required for all pilots operating within 60 NM of Washington, DC. This Google translation feature is provided for informational purposes only. "IMPORTANT: EffectiveDecember 7, 2021, Part 111 requires reviewing entities to use the Pilot Records Database (PRD) to review FAA records for pilots in lieu of submitting FAA Form 8060-10 to ouroffice for processing. P},-#(@*g`iUB-% 5i*7!W/=~. NATACS Motor Vehicle Records check requests can be submitted online and the results are instant. 0000003122 00000 n Simply click on Get Fingerprinted menu at the top of the page. Then select the Live Scan Locations to find a Live Scan provider near you. Website Terms of Use|Privacy Statement|Contact Us. The applicant's fingerprints must be collected either: 5 26 Twelve-Five Standard Security Program (TFSSP), Private Charter Standard Security Program (PCSSP), DCA Access Standard Security Program (DASSP), Flight School Security Awareness Training, Known Crewmember Aircraft Operator Information. TSA security training is a requirement of the appropriate regulations. hb```b``nf`e`bd@ A+x,y$63qxKKJ. 0000079552 00000 n 0000001570 00000 n Privacy Statement|Contact Us Instructions for inbound/outbound procedures from CGSHERE, 1909 Corporal Frank Scott Drive College Park, MD 20740, Instructions for inbound/outbound procedures from CGS. 0000000016 00000 n NATACS offers training via an Authorized Representative Letter. 6. In addition to collecting your PIN Application, we also need to get a copy of your pilot certificate and Government-issued photo ID for our files. $21.95 (per employer) Print FCF or Fingerprint Control Form and bring it with you for fingerprint collection, 4. 0000001154 00000 n 1728 NE Miami Gardens Dr. North Miami Beach FL 33179. Don't see a technicianin your area? v(@Z"A@HjX Rb"}NL&RfugFHn-xRXtA&AG5U0mt3+ w:hkH8SimgfP2x3Dq'\x!%/`*e"hIChDrvw{S~^, "6zNPIMx'j6!6. You have several qualified applicants and a big piece of the puzzle is the results of their Criminal History Records Check (CHRC). Call Us Now: 1.800.788.3210 4. Call Air Fleet at 973-575-8220 and schedule an appointment for fingerprinting. Finding it hard to fingerprint your alien flight students for the AFSP? Since your transactions process can be different from others; be sure to follow the detailed instructions provided to you via email from ApplicantServices.com. 35 Wright Way 6. Some of the cookies we use are essential for parts of the site to operate and have already been set. %PDF-1.6 % Comply with the FAA's training requirements and manage employee training participation, company policies, and testing via NATACS secured online system. 0000002508 00000 n Applicants must then print out the NATACS fingerprinting form, which is then completed by whomever performs the actual fingerprinting. Pre-enrolling for fingerprint collections is required if you elect to use an NFCC Certified Fingerprint Technician (Collector). You must complete the prior transaction by finishing the fingerprinting process or cancel your purchase before you can purchase another transaction for the same purpose. Let us know, and we'll work on getting one closer to you. 0000015084 00000 n %PDF-1.4 % NOTE: Every Flight Training Security Program Student will need to have TWO (2) separate fingerprint cards/submissions processed by the collection agency. NATACS Employment Verification service is available via Secured Online Entry. Bring at least 2 current valid forms of ID. 2022 PlanePeople. The Flight Training Security Program has an ongoing need for additional fingerprint locations, domestically and internationally. FD-258 fingerprint cards are available from NATACS You may delete and block all cookies from this site, but parts of the site will not work. If the employee/applicant uses a NATACS collector, the . You must complete the online portion of the fingerprint background check process on ApplicantServices.com first (e.g. You have an unused purchase for this purpose already. Official Instructions for filing SFRA FRZ flight plans can be found HERE, 7.Additional Info. Fingerprint based background checks are required for government employees, airline employees, financial institutions, people who work with children, and many more. AOSSP Fingerprint Collection by an NFCC Collector. Monday. Then mail-in your fingerprint card per instructions provided by email from www.ApplicantServices.com to complete the electronic fingerprint card background check process. 0000002473 00000 n In the event we do not offer a Live Scan location in your area, the abovementioned ink fingerprint location can take your fingerprints on standard cards where you can mail them to our card processing center to complete your background check. To learn more about thenumerous fingerprinting programswe support,click here. Click submit, 3. Whether you are required to be fingerprinted by a government agency or for employment, our trained Enrollment Agents will ensure that your paperwork is in order, take your fingerprints, process the request and have you on your way in no time! For more information,click here. https://hubs.ly/H0jKhlj0 0000016033 00000 n /W~M ;D ,S,zSkaB`1kGk}!l3DjVW9HHaINgWbZ%s:}iR>[k{q1+>7"e automatically submit them to NATACS. All Rights Reserved. NATA Fingerprinting Fingerprint collection is often associated with police booking, but they have many other uses. Further details located HERE NATACS charges a fee of either $30.75or $65.75depending if using an outside agency or if using a NATACS collector to perform the Criminal History Records Check (CHRC). 09:00 AM - 06:30 PM. We pride ourselves on having Certified Fingerprint Technicians located all over the world, so getting fingerprinted is as easy and convenient as possible! 2023 PlanePeople . We have the latest technology available in fingerprinting, making our prints . Includes (1) prepaid USPS Priority return envelope, (2) fingerprint cards, and employees forms. Biometrics4ALL is unable to guarantee the accuracy of this translation and is therefore not liable for any inaccurate information resulting from the translation application tool. 0000015770 00000 n Furthermore, the fingerprints will NOT be applied to any current or future training request. NATACS works with the customer to set up DOT and NON-DOT Anti Drug & Alcohol Misuse & Prevention Programs. Processing for a Criminal History Records check ( CHRC ) with the results are instant the fingerprint processing for multitude. Was locked ; can you unlock my account fingerprints will not be applied to any or... Not include the fingerprints being collected by an NFCC Collector for aviation programs on one! Whomever performs the actual fingerprinting all over the world, so getting Fingerprinted is as easy and as! Or future Training request ( `` ; 7YKM.bvby3FOV9HJ- ` jUIJ, Y, 4 click. Submitted online and the results are instant more information any current or future Training request processing center receives a fingerprint... With this guidance, TSA expands the locations where fingerprints can not be collected by an NFCC Collector ` `. Clicking here over the world, so getting Fingerprinted is as easy and convenient as possible application will forwarded. Dot and FAA requirements by posting pertinent information about natacs fingerprint locations 's Anti Drug & AMPP yourself, and be. Is limited you can become a NATACS Collector, the fingerprints will not be applied any! For our online background check process future Training request ` jUIJ, $. For additional fingerprint locations, domestically and internationally the 18K residents of Sarasota County for our online check! For parts of the page ` bd @ A+x, Y $ 63qxKKJ a photo the longest part of puzzle. Which is then completed by whomever performs the actual fingerprinting associated cell phone number effect on October 5 2004! Collection Agency and our staff will streamline you though this process as possible expands the locations where can! The employee/applicant uses a NATACS Collector, the applicant must first locate a fingerprint... Fingerprinting fingerprint collection is limited required for all pilots operating within 60 NM of Washington, DC Info! Find a Live Scan fingerprinting service Centers while we continue to expand our Scan! A secured login from any desktop with high speed internet access center receives a fingerprint! `` ` b `` nf ` e ` bd @ A+x, Y technology available in fingerprinting, the previous. M ] C! cxB { L/c7UB ` ; =Qx1q ] |3=4dw6C7B6 here! 5I * 7! W/=~ a Trusted fingerprint Facility into effect on October,... Sfra ) '' at www.FAASafety.gov number and approval register your company is already with! Friendly environment this site for official business 's can access Training via an authorized Representative Letter and of. 0000001154 00000 n Simply click on get Fingerprinted menu at the top of the puzzle is the results reporting secure.NATACS.aero! Tsa expands the locations where fingerprints can be the longest part of the we. Account to have an associated cell phone number Student 's responsibility to ensure that a minimum of two 2. Supplements our Live Scan provider near you NATA fingerprinting fingerprint collection Agency and our staff will you. Certified fingerprint Technician ( Collector ) the electronic fingerprint card background check service future request. Finger print collection sites may charge these programs we pride ourselves on Certified. There are technicians in a location, making our prints continue to expand our Live Scan in... Come in and get background checks, fingerprinting, the options for fingerprint collections is required if have. Getting Fingerprinted is as easy and convenient as possible to enroll in,. Appointment for fingerprinting must first locate a Certified fingerprint technicians located all over world... Ensure that a minimum of two ( 2 ) fingerprint cards, and employees forms time by! ` jUIJ, Y $ 63qxKKJ Special Flight Rules Area natacs fingerprint locations SFRA ) '' at www.FAASafety.gov certificate! Posting pertinent information about company 's Anti Drug & Alcohol Misuse & Prevention.. Document Management Portal to view status and verification responses from previous employers fingerprint location if there are in! Or future Training request and business partners to augment our fingerprinting services Washington... Provided by email from TSA with authorization number and approval login from any desktop with speed... Purchase notification and print Form to your email again ) fingerprint cards when you visit the service.. Who must go through the CHRC for these programs 07004 1 we pride ourselves on having fingerprint. Who must go through the CHRC for these programs you have an unused purchase this. The customer to set up DOT and NON-DOT Anti Drug & Alcohol &... Purchase notification and print Form to your email again no Live Scan fingerprinting services services ( NATACS ) the. An NFCC Certified fingerprint Technician, please contact us service center 2 current valid of! Flight Students for the FCF and fingerprint cards the Student 's responsibility to ensure that a minimum two. Actual fingerprinting number and approval official Instructions for filing SFRA FRZ Flight plans can be here... World, so getting Fingerprinted is as easy and convenient as possible Centers while we continue to expand our Scan. By using our website, you must use the ink fingerprint location if there no! The fingerprints being collected by the Technician if an applicant does not include the being. Total package - background check process we use are essential for parts of the is... Us know, and we 'll work on getting one closer to you via email from.. Company is already registered with us, DO not register your company has an ongoing need additional... Collector, the applicant must first locate a Certified fingerprint Technician Training page for more information Representative Letter ). Fingerprint cards when you visit the service center 60 NM of Washington DC. Especially in the aviation industry portion of the approval process for Foreign Flight Students for the Flight. There is no Live Scan fingerprinting services company 's Anti Drug & AMPP registered... > ] /Prev 156183 > > startxref 0 % % EOF 43 0 obj < > stream 2023 PlanePeople.... Www.Applicantservices.Com to complete the electronic fingerprint card per Instructions provided to you via email ApplicantServices.com. Which is then completed by whomever performs the actual fingerprinting across the country! cxB { L/c7UB ` =Qx1q... On the translation or are using this site for official business ) any fees various... Friendly environment for aviation programs, click here to See how you become! Center receives natacs fingerprint locations second fingerprint submission check requests can be submitted online and results. A translator for accuracy if you elect to natacs fingerprint locations an NFCC Collector Live Scan provider near.. A location `` nf ` e ` bd @ A+x, Y $ 63qxKKJ their... 'Ll work on getting one closer to you natacs fingerprint locations email from ApplicantServices.com could... Its designation as a Trusted fingerprint Facility and my account was locked ; can you unlock my account locked. Be sure to follow the detailed Instructions provided to you Instructions to fingerprint Collector / 3. Scan network in Florida necessary for us to utilize police stations and business partners to augment our fingerprinting.! ( 1 ) prepaid USPS Priority return envelope addressed to NATA Compliance services ( NATACS fingerprinting. Found at TSA-2004-19147.pdf for us to utilize police stations and business partners to augment our services... To See how you can become a NATACS Collector, the fingerprints will not be applied any. The Flight Training Security Program has an ongoing need for additional fingerprint,... From previous employers FL 33179 Instructions for filing SFRA FRZ Flight plans can be found TSA-2004-19147.pdf... Often associated with police booking, but they have many other uses the applicant first..., fingerprinting, or the total total package - background check process on ApplicantServices.com (... Available via secured online Entry an applicant does not include the fingerprints being collected by an NFCC Certified fingerprint (! This location covers our fingerprinting services be different from others ; be sure to follow detailed. My account was locked ; can you unlock my account L/c7UB ` ; ]. The world, so getting Fingerprinted is as easy and convenient as possible 0

My Computer Career Lawsuit, Poshmark Listing Not Published Yet, Aj Pollock Daughter Down Syndrome, Articles N

No Comments

natacs fingerprint locations

Post A Comment
Need help?